Delivery Policy

Orders will be delivered next working day provided the order is placed before 1:00pm

Payment Method

Full payment must be received via our website before orders will be sent out. This can be by debit/credit card or using PayPal.

Wholesale Enquiry

For all wholesale inquiries, please contact French Furniture Fittings using the ‘Contact Us’ field above.

Problems with your delivery

If we have made a rare mistake and forgotten to include something, please call us as soon as you receive your order and we will get it sent to you without delay, free of charge. If the goods you have ordered are damaged, faulty or incorrect, let us know within 14 days of receiving your order and we will arrange to have the products sent out again free of charge, or we’ll give a full refund!

Incorrect Address

If the address is incorrect or outdated, the package is usually returned to us by the carrier. Please double check your delivery address carefully when placing an order.

Failed Delivery Attempts

If our carriers are unsuccessful on the first attempt they will leave a card and contact number for you to collect your goods or in some cases re-arrange delivery. If the parcel is not collected or delivered after 5 days the package will be returned to us.