Yes. Select 'Request a Refund' from the menu.

Yes - in all cases. For the most part our handles and knobs are 'rear fixing', that is to say that they are attached from behind. These use industry standard Machine Bolts with a diameter of 4mm (M4 screws) With our rear fixing products we provide two M4 screws of different lengths. One is 25mm in length and is good for most jobs. We also provide 45mm 'snappable' screws which can be snapped to a length as required. Feel free to call us if you need more help with this.

We always recommend that you buy samples. This may add a small delivery charge but will help you to make the right choice. Please note that customers are required to cover the cost of returning unwanted items, which is obviously likely to be a larger cost for larger orders.